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Aims/Description: The module will provide an extensive overview on methodologies for supporting decision making within complex systems, with particular emphasis on industry and business management. A large set of quantitative methods from Decision Sciences will be presented, including fundamentals of Operational Research, Simulation tools and development of tailored Decision Support Systems (DSS) in semi-structured management problems. Real-world success cases arising in manufacturing, healthcare, logistics and service management will be analysed, where the combined use of DSS, Statistical Analyses and Optimisation Methods secured a breakthrough support for strategic and operational management to achieve optimal solutions while satisfying all system constraints.
Information on the department responsible for this unit (Management School):
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